Time shift viewing is fast becoming a real challenge for brands

A Guardian article recently pointed out that in UK TV time shift is now 10% of viewing.

This is not a new news.

The media communications industry - and our clients - are very aware of this challenge.

What is new is that distribution is accelerating (Tivo, Sky +, etc) and viewers are fast starting to learn new habits - so things are changing very rapidly.

To be honest, based on my observations (albeit sample size of one) 10% seems small.

In my household on Saturday night we record X factor and, as a family, sit down to watch the programme 15 minutes behind real time. That way we can fast forward through all the ads but still get to the end by the time it is broadcast live.

The recent rugby world cup was another example about how my family viewing habits have changed. Again, we start viewing 15 minutes late so we can fast forward through the annoying ad break just before kick-off and the subsequent half time breaks. That way by the second half we are watching the game in real time.

I think we are at a tipping point and acceleration over the next few years will become even more rapid - particularly with the important younger targets (everyone under 35s).

So, what to do?

TV remains one of the most effective communication channels to deliver mass awareness to attract new customers/acquisitions.

It is therefore becoming even more critical that brand organisations consider how to deliver life beyond conventional TV.

This is where digital come in.

Brand organisations need to review the first to stages of the path to advocacy (notice and choose) - and work out how to deliver persuasive brand experiences using TV content that will have a life in social media beyond paid for advertising.

BMW stunt in Singapore

I came across this film about a BMW media stunt in Singapore thanks to Truly Deeply.

It is a good example of how a media innovation and some creative messaging will get noticed and can even get talked about (in this case on-line).

I am not generally a fan of stunts but I think this one works.

It delivers a brand experience that will make people smile, it is probably 'on strategy' but I don't think it will make people choose to buy BMW.

Enjoy.

My favourite Brand Experience Matters posts

I can’t believe it has been just over one year since I started this blog.

114 posts later and I still have so much I want to say...

Anyway, as seems to be customary at the start of a New Year, I thought I would highlight what I think may be my top ten posts:

• Brand usage – the opportunity
• Brand experiences to get a brand chosen
• Brand experience is strategy, not a slogan
• Winning brands understand the power of emotion
• Importance of a brand experience culture
• Deliver customer brand experiences that build sales
• Advocacy must be a focus for the whole brand organisation, not just marketing
• Delight consumers. Show you care. Make them talk about you
• Marketing departments must look beyond just making the brand promise
• I’m a customer that has become the ad agency for Nikoi Island

Thanks for visiting my blog and come back soon.