Brand Experience Matters: Flash mob hits the beach in Australia

Monday 2 November 2009

Flash mob hits the beach in Australia

I think this is a cracking film.

It is great entertainment that will get the brand (Flip MooHD digital video cameras) noticed.

It delivers a message that is completely relevant to what brand is all about.

I would love to have been at Bondi beach to watch it being made (rather than at Leicester Square watching the making of the T-Mobile event).

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Brand Experience

To win with the consumer brand organisations need to rethink how they do business.

It is not just about important stuff like designing great advertising, having an elegant in-store presence, a helpful customer service or clever social marketing strategy. It’s about building an organisation that is capable of delivering winning brand experiences at every stage of the consumer journey. ....that I call the Path to Advocacy

To do this they need to break down silos between marketing, sales, product design, customer service, ecommerce, etc, and get them to focus on delivering joined-up and magical brand experiences that delight the consumer; to move them from buyers, to loyals, and ultimately advocates.

The aim of this blog is to comment on [based on what I see, hear or read] how well or not brands are delivering brand experiences from the perspective of the consumer and/or the brand operation - using the Brand PDD™ framework.

Brand Experience Matters

Monday 2 November 2009

Flash mob hits the beach in Australia

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